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Delivery, payment and returns

Delivery

 

The average delivery time noted is 5/6 working days for metropolitan France. The delivery is made with tracking number for metropolitan France. The products are shipped from our warehouse located in Ile-de-France.

 

We also deliver to all European countries, the delivery time is 5 to 6 working days by tracked letter. Transport is free for countries outside France.

 

Delivery times are calculated in working days (Monday to Friday, excluding public holidays). However, the seller reserves the right to split deliveries. In the event of unavailability of a product for more than 15 days after the deadline specified in order, the seller may accept the customer's request for cancellation or modification of the order. To do so, the customer must contact the sales department at contact@gabrielrivaz.com.

 

Payment

 

Payment can be made by:

 

Credit card (CB / VISA / MASTERCARD): payment is made directly on the site. It is protected by the security system of the Société Générale provided in Article 8.2. of the General Terms and Conditions of Sale.

 

Paypal: the choice of payment by Paypal is made at step 3 when adding personal information.

 

Return

 

To make a return, please contact customer service at: contact@gabrielrivaz.com.

 

Once the return has been requested, the parcels are to be sent to the following address: MAIKOR SAS, 99 Avenue du Général Leclerc, 94700 - Maisons-Alfort - France.